Terms of service.

Privacy Policy

OSOAU  is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

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A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/

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By using the site you agree to the collection and use of information in accordance with this policy.

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What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone numbers, gender, age and personal references. We collect information submitted by you to this Site when you register, contact us or otherwise submit information via the Site.

This Personal Information is obtained in many ways including interviews, correspondence, by phone and text messages, by email, via our website www.osoau.com , from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

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Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•  For the primary purpose for which it was obtained

•  For a secondary purpose that is directly related to the primary purpose

•  With your consent; or where required or authorised by law.

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Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

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Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

•  Third parties where you consent to the use or disclosure; and

•  Where required or authorised by law.

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Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

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What do we do with your Personal Information?

The security of your personal information is paramount to us and we will treat such information with care and recognise the need for appropriate protection. We will not sell, rent other otherwise disclose personal information for any purpose without consent from the user, unless permitted or required by law. Personal information may occasionally be disclosed to certain selected organisations and agents to whom we outsource certain functions and procedures. We will not disclose personal information for marketing purposes to anyone other than the specific organisations unless you have indicated otherwise.

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Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

On occasions, we may conduct contests or competitions that will require the supplying of specific personal information upon entry. In such cases, note that the Privacy Policy may be varied, and the changes brought to you attention in the relevant area of the Site. Changes to this Privacy Policy We reserve the right to change and update this Privacy Policy at any time. We advise that you check this policy periodically. We will post the most current version on our website and notify you of the change if such a revision would meaningfully reduce your rights.

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Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us.

Terms and Conditions.

This website is owned and operated by One Seven Oceania Pty Ltd, ABN 15 658 614 932. References in this website to “we”, “us” and “our” refer to One Seven Oceania Pty Ltd.

 

These Website Terms and Conditions (“Website T&Cs”) set out how you are able to use our website, access content available on our website (“Content”) and purchase or use any of the products (“Products”) and services (“Services”) available through the website.

 

We hope that you find them useful and would be delighted to answer any questions you have about them. We can be contacted at support@osoau.com

 

By accessing or using our website, you are taken to have agreed to these Website T&Cs and our Privacy Policy You may also accept and agree to these Website T&Cs and our Privacy Policy by clicking to accept or agree where this option is made available to you on the website.

 

Please note that we may vary or modify these Website T&Cs from time to time in our absolute discretion. Any changes to the Website T&Cs take immediate effect from the date of their publication. When accessing the website please check for the most up to date Website T&Cs. Before you continue, we recommend you keep a copy of the Website T&Cs for your records. 

 

We give you a licence to use our website

 

So that you can use our website, our Content and purchase our Products and Services, we grant you a limited, non-exclusive, non-transferrable and revocable licence to use our website in accordance with these Website T&Cs.  All other uses of our website are prohibited without our express written permission.

 

… but you can’t do certain things

 

To use our website, our Content and our Products or Services, we expect you to abide by a certain standard of behaviour. You must not:

  1. use our website or purchase our Products or Services if you are not of legal age to form a binding contract with us;

  2. use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

  3. use our website, our Content or our Products or Services in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity; 

  4. use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

  5. conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent; and

  6. without our prior consent, use data collected from our website, our Content or our Products or Services for any direct marketing activity (including without limitation email marketing, SMS marketing and direct mailing).

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Intellectual property

 

Unless we indicate otherwise, please note that we own or licence all rights, title and interest (including intellectual property rights) in our website, our Content and our Products and Services. Your use of our website, our Content or our Products or Services does not grant or transfer to you any rights, title or interest in relation to our website, our Content or our Products or Services.

 

You may not, without our prior written permission, broadcast, republish, upload to a third party, transmit, post, distribute or play in public, adapt or change in any way our website, our Content or our Products or Services for any purpose, unless otherwise provided by these Website T&Cs. This prohibition does not extend to materials on the website which are freely available for re-use or are in the public domain.

 

You are prohibited from using our website, our Content or our Products or Services in any way that competes with our business.

 

 

Testimonials

 

We love to hear from you! If you provide us with a testimonial or review, you permit us to post or otherwise transmit the testimonial or review on our social media or other online channels. Of course, you can email us at support@osoau.com if you would like a testimonial removed.

 

General disclaimer

 

You acknowledge that we do not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Products or Services other than provided pursuant to these Website T&Cs.

 

We will make every effort to ensure a Product is accurately depicted on the website. However, you acknowledge that sizes, colours and packaging of Products may differ from what is displayed on the website.

 

Of course, nothing in these Website T&Cs limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

 

Subject to the above, and to the extent permitted by law:

  1. all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Website T&Cs are excluded; and

  2. we will not be liable for any special, indirect or consequential loss or damages (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable consumer guarantee under the Australian Consumer Law), loss of profit or opportunity, or damage to goodwill arising out of or in connection with our website, our Content or our Products or Services, including as a result of not being able to use the Content, Products or Services or the late supply of the Content, Products or Services, whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

 

Use of the website, our Content and our Products and Services is at your own risk. Everything on the website (including our Content and our Products) are provided to you “as is” and “as available” without warranty or condition of any kind. Neither we, nor any of our affiliates, directors, officers, employees, agents, contributors and licensors make any express or implied representation or warranty about our website or the Content, Products or Services referred to on the website.

 

Our liability is limited

 

To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, un-ascertained, future or contingent (“Liability”) suffered by you or any third party, arising from or in connection with your use of our website, our Content or our Products or Services and/or any inaccessibility of, interruption to or outage of our website and/or any loss or corruption of data and/or the fact that our website or our Content is incorrect, incomplete or out-of-date.

 

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements.

 

Our right to be indemnified

 

To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our website, our Content or our Products or Services, or any breach of these Website T&Cs or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Website T&Cs, and continues after these Website T&Cs end.  It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Website T&Cs.

 

Termination

 

The Website T&Cs will continue to apply until terminated by either you or by us, as set out below.

 

If you want to terminate these Website T&Cs, you may do so by:

  1. providing us with 10 days’ notice of your intention to terminate; and

  2. closing your accounts connected with our website, our Content or our Products or Services, where we have made this option available to you.

 

Your notice should be sent, in writing, to support@osoau.com

 

We may at any time, terminate these Website T&Cs with you, if:

  1. you have breached any provision of the Website T&Cs or intend to breach any provision;

  2. we are required to do so by law; or

  3. the provision of the Content or our Products or Services to you by us is, in our opinion, no longer commercially viable.

 

Subject to local applicable laws, we may suspend or deny, in our sole discretion, your access to all or any portion of the website, our Content or our Products or Services without notice if you breach any provision of these Website T&Cs or any applicable law or if your conduct impacts our name or reputation or violates the rights of another party.

 

Jurisdiction and governing law

 

Use of our website, our Content and our Products and Services, and these Website T&Cs are governed by the laws of New South Wales You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

 

If you access our website and you are based overseas, we do not represent that our website complies with the laws (including intellectual property laws) of the country in which you reside (if you reside outside Australia).  

 

Independent legal advice

 

Both parties confirm and declare that the provisions of these Website T&Cs are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice declare that the Website T&Cs are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

 

Severance

 

If any part of these Website T&Cs are found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Website T&Cs shall remain in force.

 

If you have any questions about these Website T&Cs, we would be delighted to discuss them with you. You can contact us at support@osoau.com

© 2025 by One Seven Oceania Pty Ltd

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ABN 15 658 614 932